Last Updated: May 22, 2025

At Valanoo, safeguarding your personal and financial information is a top priority. We are committed to providing a safe and secure shopping environment by implementing advanced security protocols and industry-standard technologies.

Secure Payment Processing

Valanoo partners with trusted payment service providers including Shopify Payments and PayPal to handle transactions. These platforms comply with PCI DSS (Payment Card Industry Data Security Standard), ensuring your payment data is encrypted, secure, and protected during transmission. Valanoo does not store or have direct access to your full payment card details.

SSL Data Encryption

Our website uses Secure Sockets Layer (SSL) encryption to protect all information exchanged between your browser and our servers. This encryption ensures that sensitive data such as your login credentials, personal details, and payment information are transmitted securely and remain private.

Data Privacy and Protection

We handle your personal information in accordance with applicable privacy laws and regulations. Our Privacy Policy outlines how we collect, use, and safeguard your data. Valanoo does not sell or share your personal information with unauthorized third parties under any circumstances.

Protecting Your Account

To support your account security:

• We recommend choosing a strong, unique password that you do not use elsewhere.

• Our systems monitor for suspicious activity and utilize secure authentication methods.

• We provide users with the ability to reset passwords and manage their own account credentials at any time.
  
  

Ongoing Security Audits

Valanoo performs regular security checks and vulnerability assessments to detect and address potential risks. Our infrastructure is continuously updated and maintained to stay ahead of emerging security threats and to preserve the integrity of our systems.

Reporting Security Issues

If you suspect any unauthorized activity or have concerns about the security of your information or account, please reach out to us immediately:

Email: info@valanoo.com
Contact Form: Available through our website’s Contact Page

We take all security-related reports seriously and will investigate and resolve issues as swiftly as possible.

Keeping Our Security Practices Up to Date

As technologies evolve, we refine and strengthen our security protocols to ensure ongoing protection for our users. This Security Statement is periodically reviewed and updated to reflect our latest practices and innovations.

This document was last updated on May 22, 2025.